Goods Returned Note

A goods returned note is the reversal procedure for Goods Receiving. This case could occur when receiving incorrect details on an invoice or cancellation was made after the goods have been shipped etc. The Goods Return Process allows you to send goods back to suppliers and therefore functions very similarly to the Receive Goods Process.

  1. Navigate to Purchases > Goods Returned Note.
  2. Populate the cart as follows:
    • The Ref Invoice No field can be used to reference the supplier’s invoice number for which you are processing returns if applicable; In some cases, items from different invoices are returned at once.
    • Select the vendor
    • Populate the cart with the items being returned and the relative quantities.
    • Generate Debit Note check-box will be selected, this is to automatically create the debit note (See debit note) for the vendors’ journal account in your books.
  • Click on Check out to complete the Goods Returned Note, automatically updating the inventory and costing.

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